Buyer beware! I was fooled by a suspicious glowing review and made the huge mistake of hiring Tony and Louis (Creative Interiors) to design my bathroom. How did they screw me? Let me count the ways.
(1) They chose a sink and tub that were absurdly narrow, difficult to use, and extremely high maintenance.
I had provided them with photographs of the bathroom design I wanted, so all they had to do was modify it to fit the shape of my bathroom, a roomy 7’ x 12’. The sink and tub were the only two items that were left to their design discretion. One month after completion I find that I will be forced to replace the sink. The bathtub is impossible to change without major reconstruction, so every day I’ll have to keep struggling to climb over the high box surrounding it.
(2) They overcharged on every item they purchased, charging me the retail price plus 35% commission, regardless if they paid wholesale.
Example: They nearly talked me into getting an acrylic vanity bench without quoting the price. When I saw it was $2000, I immediately canceled it and then found the identical bench on line for $385.
Example: They ordered far too much wall tile and floor tile, purchasing 30% more tile than needed. I’m now stuck with the extra, which cannot be returned, wasting several thousand dollars.
(3) Double billing.
They “accidentally” billed me twice for the floor tile by wording the second charge differently.
(4) High maintenance design and materials.
Their impractical tub area design and materials demand time consuming mop-up every time I shower. This preventable stress is especially inappropriate for a woman in her 70’s.
These guys are dishonest, greedy, and rude. I hope you learn from my mistake.
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